Professional skills

Whether you want to excel in delivering presentations, or writing effective emails, or communicating with your colleagues and business partners, choose one of our courses to develop your soft skills with our highly qualified trainers. 

Professional Skills courses do not focus on English development, although you will improve your workplace English. These courses are aimed at anyone who needs strong communication skills to ensure success in projects, working relationships and teams. 

See immediate results by going through one of our 8-module training courses to develop the skills you need most and start applying your newly acquired knowledge right away.  

Be flexible in choosing one or more courses, depending on how intensively you would like to study. Online learning with teachers in real time gives you the opportunity to join our workshops from anywhere. 

Tap into practical content through realistic and authentic communicative activities, case studies and action plans. Our modular programmes provide a clear learning pathway, helping you build on your skills throughout the course. Participants receive trainer and peer feedback, as well as self-reflect to set goals, monitor progress and plan how to implement the learning in their workplace. 

Learn with professionals on our courses that were designed in close consultation with experts in the field of business from around the world. They also draw on the latest academic thinking and research to ensure they are up to date. Besides holding university degrees and recognized qualifications in Teaching English as a Foreign Language, our trainers are specifically accredited to run Professional Skills workshops.

Our trainers: 

Hanna Shahina   

Academic Adult and Corporate Courses Coordinator, British Council Kyiv  

Specialist in teaching corporate classes, teacher training, delivering online and face-to-face workshops and writing Professional Skills courses.  

MA (Hons) English and German, Trinity Diploma in TESOL, Cambridge CELTA   

Katherine Martinkevich  

Training consultant, British Council Kyiv  

Specialist in delivering online and face-to-face workshops and writing Professional Skills courses.  

MEd, MA Professional Development, BA (Hons) English and German, NILE Management in Language Education Cert, IH Academic Management Cert, Cambridge DELTA, Cambridge CELTA  

Course information: 

Level: B2 minimum 

Course format: online in virtual classrooms with our trainers in real-time. Class size of 6 to 12 students. Standard course is 12 hours divided in 8 modules. Each module is 90 minutes. The duration of each course is 4 weeks with 3 hours of learning per week on Saturday or Sunday.

Advanced Business Writing

Develops skills in personalising your writing to your audience in more complex and challenging areas. Covering a range of document types, you will discover how to build lasting relationships, get others to do things and handle difficult messages. Your trainer will guide you through a variety of fun and informative learning activities to help you apply the key concepts and techniques of the course to case studies relevant to your workplace.

Learning outcomes

After attending this workshop you will be able to:

  • adapt your personal writing style to connect better with internal and external stakeholders
  • feel more confident in your ability to write well in a range of advanced business writing situations
  • build better relationships through more empathetic writing
  • achieve better results through more targeted and effective writing
  • write diplomatically in a range of challenging situations.

Success With Presentations

Shows you how to prepare for, structure and deliver successful presentations. You will learn how to control your material, engage your audience, open and close your talk memorably and use your voice for maximum impact. You will work on your own case study presentation.

Learning outcomes

After attending this workshop, you will be able to:

  • plan and deliver presentations with more confidence
  • communicate your key messages more clearly to your audience
  • use your presentations to get the results you want.

Interpersonal Communication Skills

Helps you to develop the skills you need to communicate effectively in the modern workplace. You will learn more about your own communication style and discover easy-to-use tools and techniques to help you build positive relationships and achieve your professional goals.

Learning outcomes

After attending this workshop you will be able to:

  • understand your communication style and be able to adapt it when necessary
  • build rapport with colleagues, clients and superiors to help you get things done
  • have the skills to improve a key relationship at your workplace.

Grammar Foundations

You will take part in a series of interactive activities to help you avoid grammatical errors in everyday workplace situations. As a result your written and spoken communication should become more accurate and you will gain more confidence in your everyday use of grammar.

Learning outcomes

After attending this workshop you will be able to:

  • demonstrate improved knowledge of the basics of English grammar
  • avoid common grammatical mistakes when communicating in common workplace scenarios
  • edit your and others’ writing to make it more accurate.

Effective Negotiation Skills

Introduces you to the skills, styles and tactics you need to negotiate effectively. You will learn about different negotiating styles and practise using a simple but effective process for negotiating at all levels. During the course you will discuss real-life experiences and take part in a variety of role plays and simulations to immediately put the skills you learn into practice

Learning outcomes

After attending this workshop you will be able to:

  • apply a systematic approach to preparing for and participating in negotiations
  • feel more confident when negotiating and be better able to find creative solutions
  • build relationships with and earn the trust of negotiating partners early in the proces
  • overcome common challenges faced in negotiation.

Reports that Work

Develops the fundamental skills of report writing. You will develop skills for planning, structuring and writing common types of work reports. Your trainer will guide you through a series of interactive activities, including case studies, discussions and learning games. Throughout the course you will work on your own case study, putting the skills you pick up into practice immediately and completing a report that work.

Learning outcomes

After attending this workshop you will be able to:

  • plan, structure and write common types of reports that flow logically and are easy to understand
  • build relationships and engage the reader in your reports from the start
  • write persuasive conclusions and recommendations that result in action.

Positive Influencing Skills

Through eight modules, this course will show you how to sell your ideas, win resources and persuade others to take action. Your trainer will use interactive scenarios, self-reflection and a range of practical activities, to help you explore ways to influence and better communicate with others, even in challenging situations. 

Learning outcomes 

After this workshop, you will be able to: 

  • use a variety of techniques to positively influence others 
  • build trust and rapport with your colleagues and clients 
  • influence across organisational levels even without authority.

Business writing essential

Provides you with a thorough understanding of modern business writing. Through analysis and hands-on activities, you will learn how to plan and edit a variety of documents. You will also write a case study text and use the 5 Cs (complete, clear, concise, correct, courteous) to progressively refine this throughout the workshop. 

Learning outcomes 

After attending this workshop you will be able to: 

  • feel more confident in your knowledge of modern business writing 
  • communicate your ideas more effectively 
  • use writing to enhance your professional image at work.

Time and Stress management

You will learn strategies to better manage your time and your stress levels at work. You will be introduced to a range of techniques for prioritising tasks, dealing with time wasters and managing yourself and others. You will participate in a series of questionnaires, games, discussions and video clips that relate the time management techniques to your daily life.

Learning outcomes

After attending this workshop you will be able to:

  • schedule your working day more effectively
  • analyse and prioritise your workload
  • better manage your stress levels
  • focus on your key tasks and avoid distractions.

Networking and Relationship building

This course will introduce you to tips and techniques that increase your confidence so that you can enjoy networking and do it more successfully. You will take part in interactive activities and role plays to immediately put into practice what you learn. You will also discover how social media can help you to build lasting relationships with your contacts. 

Learning outcomes 

After attending this workshop you will be able to: 

  • feel confident in a variety of networking situations  
  • build rapport in business and social situations  
  • create a mutually beneficial network of contacts.

Better emails

Shows you simple ways to increase the quality of your everyday emails with small investments of time. You will discover how to start new threads, reply to formal and informal emails, follow up with those who don’t reply and effectively manage email threads.

Learning outcomes

After attending this workshop you will be able to:

  • plan and organise your email writing to fit your purpose
  • adapt your emails to different audiences and situations
  • write and edit your emails to make them clear, concise and easy to understand.

Choose a course:

 Name Duration Date&Time
Advanced Business Writing 8 modules/4 weeks/on Saturdays starts 11.07.2020/9:30-12:45 
Success With Presentations 8 modules/4 weeks/on Saturdays starts 08.08.2020/9:30-12:45 
Interpersonal Communication Skills 8 modules/4 weeks/on Saturdays starts 12.09.2020/9:30-12:45 
Grammar Foundations 8 modules/4 weeks/on Saturdays starts 12.09.2020/9:30-12:45 
Effective Negotiation Skills 8 modules/4 weeks/on Saturdays starts 10.10.2020/9:30-12:45 
Reports that Work 8 modules/4 weeks/on Saturdays starts 10.10.2020/9:30-12:45 
Positive Influencing Skills 8 modules/4 weeks/on Saturdays starts 07.11.2020/9:30-12:45 
Business writing essential 8 modules/4 weeks/on Saturdays starts 07.11.2020/9:30-12:45 
Time and Stress management 4 modules/2 weeks/on Saturdays starts 05.12.2020/9:30-12:45 
Networking and Relationship building 4 modules/2 weeks/on Saturdays starts 05.12.2020/9:30-12:45 
Better emails  8 modules/4 weeks/on Saturdays starts 05.12.2020/9:30-12:45 

Price and discounts 

The price for 8-module course is 7 200 UAH.

The price for 4-module course is 3 600 UAH.

  • 5% off next purchase of Full Course (not purchased at the same time). 
  • 10% discount on total if purchasing more than 1 course at the same time.
  • 15% loyalty discount for all our adult students for each course purchased.