Information for parents

We know that language learning is most effective when learners enjoy themselves and participate fully in lessons. We also know that children learn best when their parents are interested and involved in their learning.

How we teach

We will:

  • teach your child with others of a similar age and level.
  • use a coursebook but add to it with stories, games and other fun activities.
  • give your child lots of opportunities to use the language they are learning by speaking with other children, and by practising a range of skills. This helps build their confidence and improves their grades at school.
  • use a range of different activities in each lesson. This helps children stay active and focused throughout the lesson. Different children learn in different ways – some through seeing, some through listening, some through moving around - so a variety of activities will make sure all children learn well.
  • Help your child to become a responsible, global citizen with the English skills they need to succeed in the future.

Assessment and progress

We will:

  • use continuous formative assessment (skills/participation) and mini-checks (language) to monitor your child's progress and actively encourage them to reflect on their own learning.
  • update our continuous progress system (CPS) so that you can monitor your child’s progress.
  • at the end of each term, give you a progress report with details of the topics and language that your child has studied, and the skills they have practised in class.
  • at the end of each year, give young learner students an end-of-course certificate of achievement.

We’d like you to:

  • ask your child about their lessons
  • talk to your child’s teacher if you have questions or concerns about your child’s progress or participation.
  • attend open days and parent meetings.
  • Check the continuous progress system and discuss any issues with your child/the teacher.

Continuous progress reporting system:

Homework and learning outside the classroom

We will:

  • give your child homework every week to support what they have done in class. Details of this will be written on the ‘homework record’ in their workbook.
  • check the homework in the next lesson.
  • Run a Reading Challenge and a Writing of the Month competition to develop your child’s skills.

We’d like you to:

  • check the ‘homework record’ and make sure your child does their homework before their next lesson.
  • write on the homework record or ask to speak to your child's teacher if you had to help them or if they found the homework very difficult.
  • Play an active role in supporting your child’s learning and encourage your child to take part in the Reading Challenge and the Writing of the Month competition.

You can find lots of resources for your child at our Learn English websites:

The benefits of your involvement - contacting your child's teacher

We will:

  • Invite you to parents evenings in the Autumn and Spring terms
  • Listen to your ideas and feedback
  • Run ‘Parent workshops’ to help you help your child learn English.

We would like you to:

  • Ask your child about their English lessons
  • Introduce yourself to your child’s teacher and attend parents’ evenings
  • Speak to the teacher or our customer excellence team if you have any feedback

You can find lots of resources for parents at our website:

Course dates and holidays

11 October – Parents’ Evening

14 October - Defender of Ukraine day

22 December 2016 – 9 January 2017 - Christmas Break

08 March  - Women's Day

21 March 2017 - Parents’ Evening

25 April - 9 May  - Spring break

09 May - Victory Day

05 June - Trinity Day 

28 June - Ukrainian Constitution Day

24 August – Independence day

Autumn Term 2016-17  - 29 August 2016 – 9 November 2016

Winter Term 2016-17 – 10 November 2016 – 06 February 2017

Spring Term 2016-17 – 7 February 2017 – 24 April 2017

Summer Term 2016-17 – 10 May 2017 – 24 July 2017

Our behaviour policy

Our rules:

  • Follow instructions.
  • Listen to teachers, staff and other students.
  • Let everybody contribute and take part in classroom activities.
  • Keep everybody safe.

We Will

  • teach children that everybody is welcome and important at the British Council.
  • teach children about good classroom behaviour.
  • speak to your child if their behaviour is disruptive and explain to them why their behaviour is a problem. If your child's behaviour does not improve, we will speak to you about this and if they continue to behave badly, we may ask you to stop sending your child to classes.
  • take action against any form of bullying and speak to you if your child has been bullied.
  • only discuss your child’s behaviour with you (not other parents).

We’d like you to:

  • work with us to help your child follows these rules.

Child protection policy

We will:

  • look after your child from when they arrive until you collect them.
  • only let your child go home alone if you have told us they can (if they are 11 years old or older).
  • only let your child go home with the people you have told us about.
  • speak to you if your child has hurt him/herself.

We’d like you to:

  • bring and collect your child on time.
  • Complete a form to tell us who will be collecting your child (you can name three ‘designated guardians’)
  • If your child is older than 11 years old, sign a consent form giving your permission for them to leave alone, or name three ‘designated guardians’, who will collect them) 
  • let us know if your child will be absent for one or more lessons.

Customer care

We’re always interested in what you think of our courses and services, what we are doing well, or what we could improve.

No matter how good communications are, disagreements and misunderstandings can occur. If you have a concern or a complaint relating to your child, please speak to your child’s teacher about it directly at

Please state:

  • whether it is a complaint, query or comment
  • the urgency of the matter
  • your child’s full name
  • his/her timetable and level.

Most concerns or complaints are easily resolved, especially if they are mentioned early on. However, if the concern or complaint isn’t easily resolved and requires further investigation, we will inform you of the likely timelines for resolution.

Frequently asked questions

Can I choose the teacher?

No. The British Council is an equal opportunities employer. All our teachers are professionals with relevant experience regardless of nationality. Students are reminded that they sign up for courses, not teachers.

What do I do if I have a problem?

Remember, if you have any questions, you can speak to your child’s teacher or a member of the Customer Excellence Team (CET) or send an e-mail to

Which course book does my child need?

Please follow this link to see the book list.