The British Council, a leading international cultural organisation, is recruiting Call-in Assistants to support its internal operations.


Location Kyiv
Working hours flexible
Closing date Saturday 31 December 2022

Role overview

The British Council in Ukraine is offering an excellent opportunity of temporary service for all individuals who are interested in working in customer management department supporting its internal operations on a ‘call-in’ basis.

The main requirements are:

  • languages: English (at a minimum of B2 level), Ukrainian and Russian;
  • client oriented approach;
  • attention to detail;
  • diligence;
  • excellent communication skills

Due to flexible work schedule this position is a great opportunity for students who want to work part-time during their study.

Please see the Duties Description for the full scope of duties.

How to apply

To apply for this post please forward the completed Application Form and Equal Opportunity Questionnaire to e-mail:

Please put the title “Customer Excellence Call-in Assistant” into the subject line of your e-mail message.

The applications will be considered in batches on a regular basis (once in a month or two months). Only shortlisted candidates will be contacted and invited for an English language test and interview.