Сustomer Excellence Coordinator
The British Council in Ukraine, a leading international cultural organisation, is recruiting a full-time Customer Excellence Coordinator.
|Closing date||Sunday 25 July 2021|
Assist Customer Experience Manager in managing the Customer Excellence team to ensure a high-quality service to internal and external customers.
- Provision of professional customer service to both external and internal customers;
- Quality Assurance of the Customer Excellence Team;
- Ensure the use of the British Council systems to their full functionality - CRM (Customer Relationship system), TCMS (Teaching Centre Management System), ORS (Online Registration System for IELTS);
- Administrative support
How to apply
In order to apply, please visit our global e-recruitment portal. Only shortlisted candidates will be contacted.