The British Council and CEB, an independent research company, invite you to participate in a survey about the British Council's customer service.
The survey will help us find out how we can provide excellent customer service to you and how we can shape it according to your needs. We would like to know how you feel and what is important to you when we serve you.
To say thank you! for helping us, you can enter your email address at the end of the survey for a chance to win a prize. Prizes vary from region to region and we will contact you before the end of April if you have won.
This survey will take approximately five minutes to complete. Your responses will only be used to improve our customer service, so please be as honest and direct as possible.
We are very grateful for your time in responding to the survey.