A woman using live online lessons with the British Council

What courses are available now and new academic year? 

A list of all courses currently available for kids and teens is here and English courses for adults here.

When will face-to-face courses be resumed?

We have resumed teaching Young Learner courses face-to-face. Find out more about our Primary Plus (kids 6-10) and Secondary Plus (kids 11-17) courses for kids and teens.

We have resumed teaching myClassmyFoundation and IELTS preparation courses face-to-face.

What safety measures are in place on premises and in classrooms ?

Your health is our top priority and we have implemented the following procedures, following government guidelines, to ensure the teaching centre is as safe as possible for students and staff: 

  • Masks are required to be worn at all times; 
  • Social distancing measures are in place: maximum 10 people in the classroom with special seating arrangements in order to keep the required distance; 
  • Cleaning and sanitising are done daily before and after each class for teaching areas (including waiting areas) and public spaces connected to the classroom area. Cleaning of “high-touch” surfaces is done before each class.  
  • Hand sanitisers are available at the entrance and in each classroom. Liquid soap is freely available in toilets. 

Find out more about our safety measures.

If I want to re-register / register for a course, what payment options do you have available?

If you have previously registered for a course with us, we will send you an invoice and registration instructions via email. You can either pay via online banking or through bank transfer.

If you would like to register for a course for the first time, you will need to take an online placement test so we can recommend the best course for your learning needs. After you have completed the test, our trained staff will discuss your results and your learning path with you online to help you choose the course that best suits your needs. 

You can access the placement test page and see the steps to follow here.

If I register myself or my child for a new face-to-face course, what will happen if there is another wave of the pandemic?

If we need to close the teaching centre in line with government guidelines, we guarantee that classes will continue online. Online classes will include the same number of hours as face-to-face classes and have the same educational value. 

What are Virtual lessons for adults? 

They are like any other classroom lessons at the British Council. You will practise your speaking and writing with your teacher and classmates in real time and do pair and group work. Of course, just like in any other lesson, you will also practise your listening and reading skills, and learn lots of new language. The difference is that they are delivered via Zoom: a user-friendly web-conferencing software, that has previously been used for a limited number of myClass lessons, so many of our students are familiar with it.

What are Virtual lessons for young learners?

They are a part of our unique courses for kids and teens, provided by the British Council via our Learning Hub platform, designed to cover the same language skills and deliver the same progress as regular classes. These courses include live lessons with a teacher and self-study activities to be completed online before and after each live lesson. We are committed to ensuring that all children can study in a safe and supportive environment and our platform incorporates a number of features designed to keep children safe while they are online.

How I can contact Customer Service?

You can contact us by filling out this form or by  telephone:

Monday - Saturday: 09.00 - 17.30

+38 044 490 5600

Also, you can contact us in a private message on Facebook Messenger British Council Ukraine.